Terms of service
Terms of Service
Last updated: January 6, 2026
OVERVIEW
Welcome to Chitrosphere. The terms “we”, “us” and “our” refer to Chitrosphere, operated by Chitrosphere & Co.
Chitrosphere operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience.
Chitrosphere is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence or that you have given consent for any minor dependents to use the Services under your supervision.
You may be required to provide accurate, current, and complete information, including billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred or assigned to another party.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately. However, colors and appearance may vary due to screen settings and device differences.
We do not guarantee that the appearance or quality of products will exactly match how they appear online. Product descriptions, availability, and pricing are subject to change at any time without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Chitrosphere reserves the right to accept or reject any order at its discretion.
Orders are confirmed only after payment is successfully processed. Once accepted, cancellation may not be possible. Returns are governed strictly by our Return & Refund Policy.
Purchases are intended for personal use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. Taxes, shipping, and other charges (if applicable) are calculated at checkout.
You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates and not guaranteed. Chitrosphere is not responsible for delays caused by courier partners or circumstances beyond our control. Risk of loss transfers to you once the product is handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services — including designs, artwork, images, text, logos, and branding — is owned by or licensed to Chitrosphere and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or commercially exploit any content without prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We are not responsible for the functionality, accuracy, or reliability of third-party tools.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices. Accessing such links is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Chitrosphere is powered by Shopify. However, all transactions are between you and Chitrosphere directly. Shopify is not responsible for any aspect of sales, products, or services offered through this store. You expressly release Shopify and its affiliates from all related claims or liabilities.
SECTION 10 – PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy, which explains how personal information is collected, used, and shared.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us without restriction or compensation. You represent that you have the right to submit such content and that it does not violate any laws or third-party rights.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel or modify orders if information is inaccurate at any time.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services, violate laws, infringe intellectual property, transmit malicious code, or engage in any activity that harms Chitrosphere, Shopify, or other users.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind, except as expressly stated.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Chitrosphere shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Chitrosphere and its partners from any claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Chitrosphere regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Barrackpore, Kolkata, West Bengal.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Trading Name: Chitrosphere
Business Name: Chitrosphere & Co.
Email: chitrosphere.official@gmail.com
Business Address:
No. 3 Government Colony,
Sodepur, Siddhidata Apartment 1,
Kolkata, West Bengal – 700110, India